Chartered Accountants
and Business Advisors

Privacy Notice

Privacy notice for Baverstocks Limited

Baverstocks Limited takes the protection of your privacy very seriously.  We will only use your personal information to provide the services you have requested from us, and to meet our legal responsibilities.

How we collect information from you:-

We obtain information about you when you engage us to deliver our services and /or when you use our website, for example, when you contact us about our services.

What information we collect from you:-

The personal information we collect from you will vary depending upon which services you engage us to provide.  The personal information we collect may include your name, address, telephone number, email address, your Unique Tax Reference (UTR) number, your National Insurance number, bank account details, your IP address, which pages you may have visited on our website and when you accessed them.

How you can access and update your information:-

Keeping your information up to date and accurate is important to us.  We commit to regularly review and correct where necessary, the information that we hold about you.  If any of your information changes, please email or write to us, or call us using the “Contact information” provided below as soon as possible.

You have the right to ask for a copy of the information Baverstocks Limited holds about you.

How your information is used:-

In general terms, and depending on which services you engage us to provide, to enable us to complete our agreed services we may use your information to:-

  • contact you by post, email or telephone
  • verify your identity where this is required
  • maintain our records in accordance with applicable legal and regulatory obligations
  • process financial transactions
  • understand your requirements and how they may be met
  • prevent and detect crime, fraud or corruption

We are required by legislation, other regulatory requirements and our insurers to retain your data when we have ceased to act for you.  The period of retention required varies with the applicable legislation but is typically five / six years.  To ensure compliance with all such requirements it is the policy of the firm to retain all data for a period of six years from the end of the period concerned.

Who has access to your information?

We will not share, sell or rent your information with third parties for any purpose including marketing.

Any team member with access to your information has a duty of confidentiality under the ethical standards that this firm is required to follow.

Third Party Service Providers working on our behalf:-

We may provide your information to our third party service providers, agents, subcontractors and other associated organisations for the purposes of completing tasks and providing services to you on our behalf, for example to process payroll or basic bookkeeping.   However, when we use third party service providers, we disclose only the personal information that is necessary to deliver the service and we have a contract in place that requires them to keep your information secure and not to use it for their own purposes.

Please rest assured that we will not release your information to third parties unless you have requested that we do so, or we are required to do so by law, for example, by a court order or for the purposes of prevention and detection of crime, fraud or corruption.

Security precautions in place to protect the loss, misuse or alteration of your information:-

Whilst we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk.

Once we receive your information, we make our best effort to ensure its security on our systems.  Where we may have provided, or where you may have chosen, a password which enables you to access information, you are responsible for keeping this password confidential.  We ask you not to share your password with anyone.

Your data will usually be processed in our offices in the UK.  However, to allow us to operate efficient digital processes, we sometimes need to store information in servers located outside the UK, but within the European Economic Area (EEA).  We take the security of your data seriously and so all our systems have appropriate security in place that complies with all applicable legislative and regulatory requirements.

Your choices:-

We may occasionally contact you by post, email or telephone with details of any changes in legal and regulatory requirements or other developments that may be relevant to your affairs and, where applicable, how we may assist you further.  If you do not wish to receive such information from us please let us know by contacting us as indicated under “Contact information” below.

Your rights:-

Access to your information:-  

You have the right to request a copy of the personal information about you that we hold.

Correcting your information:-

We want to make sure that your personal information is accurate, complete and up to date and you may ask us to correct any personal information about you that you believe does not meet these standards.

Restricting how we may use your information:-

In some cases, you may ask us to restrict how we use your personal information. This right might apply, for example, where we are checking the accuracy of personal information about you that we hold or assessing the validity of any objection you have made to our use of your information.  The right might also apply where there is no longer a basis for using your personal information but you do not want us to delete the data.  Where this right is validly exercised, we may only use the relevant personal information with your consent, for legal claims or where there are other public interest grounds to do so.

Objecting to how we may use your information:-

Where we use your personal information to perform tasks carried out in the public interest then, if you ask us to, we will stop using that personal  information unless there are overriding legitimate grounds to continue.  (You have the right at any time to require us to stop using your personal information for direct marketing purposes).

Deletion of your information:-

You have the right to ask us to delete personal information about you where:-

  • you consider that we no longer require the information for the purposes for which it was obtained
  • you have validly objected to our use of your personal information – see “Objecting to how we may use your information” below
  • our use of your personal information is contrary to law or our other legal obligations

Please contact us in any of the ways set out in “Contact information” below if you wish to exercise any of these rights.

 Changes to our privacy notice:-

We keep this privacy notice under regular review and will place any updates on www.baverstocks.com Paper copies of the privacy notice may also be obtained by requesting these from Philip Lawrence atBaverstocks Limited, Dickens House, Guithavon Street, Witham, Essex, CM8 1BJ.

This privacy notice was last updated on 30 September 2018.

Contact information:-

Baverstocks Limited
Dickens House
Guithavon Street
Witham
Essex
CM8 1BJ

Telephone: 01376 519044

Email: mail@baverstocks.com

Complaints:-

We seek to resolve directly all complaints about how we handle your personal information but you also have the right to lodge a complaint with the Information Commissioner’s Office at

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Telephone – 0303 123 1113 (local rate) or 01625 545 745

Website: https://ico.org.uk/concerns

Baverstocks House